Privacy Policy

Last Updated: 01-06-2026

Welcome to DocsGen ("we", "our", "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and related services.

Information We Collect

We may collect the following information:

Account Information

• Name

• Email address

• Phone number (if provided)

• Login credentials

Company Information

We collect only the company information that users voluntarily enter to configure their business profile and generate documents within the application, such as:

• Company name

• Company address

• Business contact details

• Tax/GST information (if provided by the user)

Document Activity Information

DocsGen allows users to create and manage business documents. We do not access, review, analyze, or use the contents of user-created documents for business purposes. Limited document-related activity information may be recorded solely for system operations, troubleshooting, auditing, security monitoring, and error tracking.

Technical and Usage Information

To maintain and improve the service, we may collect limited technical information such as:

• Application version

• Operating system version

• Error logs

• Crash reports

• Performance diagnostics

If push notifications are enabled, notification tokens may be processed to deliver notifications.

How We Use Information

We use collected information to:

• Provide and maintain services

• Enable account authentication

• Allow users to create and manage business documents

• Provide customer support

• Improve application stability and performance

• Monitor security and prevent misuse

• Diagnose and resolve technical issues

• Send service-related notifications when applicable

Data Storage

User data is stored securely on cloud infrastructure and protected using industry-standard security measures.

Data Sharing

We do not sell user data.

Information may be shared with trusted service providers only as necessary to operate the service, including:

• Cloud hosting providers

• Authentication providers

• Analytics and crash reporting providers

• Notification service providers

These providers process information solely for providing and supporting the service.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect user data.

User Rights

Users may:

• Access their data

• Update their information

• Delete their account directly from the Profile screen within the app

• Request deletion of company information associated with their account

Subject to applicable legal and business requirements.

Account Deletion

Users can permanently delete their account at any time through the Profile screen in the application. Upon account deletion, we will remove or anonymize personal information associated with the account, except where retention is required by law, regulatory obligations, dispute resolution, fraud prevention, security investigations, or legitimate business purposes.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.

Children's Privacy

Our services are intended for business users and are not directed to children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service constitutes acceptance of any updated policy.

Contact Us

If you have questions regarding this Privacy Policy, contact:

Email: connect@roblinx.com

Company: RobLinx Infotech